Plymouth
Reference Code: CIL0526
Quality Improvement Lead (PBS)
Salary: £30,000 to £35,000pa
Hours: 40 per week
Contract Type: Permanent
Location: Plymouth (City Centre) / As required by needs of service
As a Quality Improvement Lead, you are a skilled, credible, and values-led practitioner who works at the heart of service delivery — alongside support colleagues, and Registered Managers — to raise the quality of support, strengthen practice, and embed a culture of continuous improvement in the services you work with.
Quality Improvement & Practice Development
Work directly and consistently alongside frontline teams in services — observing, coaching, and supporting staff to develop their skills, knowledge, and day-to-day practice in a way that is hands-on, respectful, and focused on real and sustained improvement.
Identify gaps in practice, knowledge, or culture within the services you work with, and develop targeted, practical responses that address root causes rather than surface symptoms.
Role Aspects:
Audits & Quality Reviews
Service Improvement Plans
PBS Support Plans, Wellness Plans & Positive Behavioural Support
Reducing Restrictive Practices
Complex Risk Assessment
Complex Debriefs
Core Group Meeting Oversight
Training, Skills Development & Learning
Safeguarding & Compliance
Co-Production & Stakeholder Involvement
Reporting & Communication
If this sounds like the role for you, we’d love to hear from you!
Apply now: https://havencarehomesandsupportltd.peoplehr.net/Pages/JobBoard/Opening.aspx?v=190f1dda-00ea-40ff-92e4-bbc4d360ec4f
View the Role Brief here: Quality Improvement Lead (PBS) – Role Brief.pdf
If your application is successful, any offer of employment will be subject to:
A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service
2 acceptable / satisfactory reference
Evidence of eligibility / right to work in the UK
Does the job role include personal care?: No
Working Patterns:
To be discussed at interview