EX12 2LE
(Domiciliary Care)
NO SPONSORSHIP AVAILABLE
Reports to: Deputy Manager / Registered Manager
Location: Community-based
Hours: 37.5 hours per week – 07:00hrs to 15:15hrs (45 mins unpaid break), Monday to Friday. You shall also be required to participate in the out of hours on-call rota. You will receive a payment of £183.00 for each week during which you are on call, which will be no more than 15 hours each week.
Mileage paid at 30p per mile.
Role Purpose
The Senior Care Worker plays a key frontline leadership role within the domiciliary care service. Alongside delivering high-quality, person-centred care, the post holder will support and mentor care staff, contribute to quality assurance processes, complete care plan assessments, and liaise with health and social care professionals to ensure coordinated, effective care.
The role also involves meeting prospective private clients and their families, acting as a positive ambassador for the service and supporting business growth through professional, compassionate engagement.
Key Responsibilities
Care Delivery
Deliver high-quality, person-centred care in line with individual care plans, risk assessments, and company policies
Promote dignity, independence, and choice at all times
Accurately complete care notes and records in a timely manner
Work Shadowing & Mentoring
Support new care staff through work shadowing, mentoring, and on-the-job guidance
Act as a positive role model for best practice, professionalism, and values
Provide constructive feedback to support staff development and confidence
Quality & Audits
Respond to audit findings and support improvements in care delivery
Work collaboratively with management to address any identified shortfalls
Promote good record keeping and compliance with policies and procedures
Care Plan Assessments & Reviews
Carry out care plan assessments and reviews, gathering accurate and person-centred information
Identify changes in needs and escalate concerns appropriately
Ensure care plans remain accurate, relevant, and reflective of current needs
MDT & Professional Liaison
Liaise with multidisciplinary professionals including GPs, district nurses, therapists, social workers, and other health and social care colleagues
Communicate relevant information to the wider care team to ensure coordinated care delivery
Contribute to reviews, updates, and shared decision-making where appropriate
Private Clients & Business Development
Meet prospective private clients and their families to discuss care needs and services
Represent the organisation professionally, acting as a frontline ambassador and sales representative for the service
Build trust and confidence through clear communication, empathy, and knowledge of the service
Feedback client needs, preferences, and opportunities to management
Skills & Experience
Experience working in domiciliary care or a similar care setting
Confidence in liaising with professionals and families
Ability to mentor and support colleagues
Strong communication and interpersonal skills
Good organisational and time-management skills
Qualifications
NVQ/QCF Level 3 in Health & Social Care (or working towards) – desirable
Full UK driving licence and access to a vehicle – essential
Personal Attributes
Compassionate, professional, and reliable
Confident and approachable
Values-led with a strong commitment to quality and person-centred care
Does the job role include personal care?: Yes
Working Patterns:
37.5 hours per week