Registered Care Manager

Advance your career in Care!

We have a fantastic Registered Care Manager (RCM) opportunity within our service in Exeter.

This is a permanent contract, working 37.5 hours per week. We are offering a Registered Care Manager, £38,895 per annum. These hours are worked flexibly to meet the needs of those we support, their team and the service. Please call the Hiring Manager further to discuss hours: Rachael Robb, 07557026913.

We are looking for a highly motivated individual to join the management team who enjoys a fast-paced environment.

As a Registered Care Manager, you will be managing a large staff team of the Deputy Manager, Team Leaders and Support Workers.

There are 2 flats in 1 building located in Exeter City Centre, Flat 1 and Flat 2.  There are 4 residents in each flat, all are adults with a Learning Disability and a single or dual sensory impairment.

This opportunity has become available due to the promotion of the services RCM. This role is ideal for any potential applicants looking for a new and exciting diverse RCM role and develop their career further. Sense offers a wide range of support to enable you to progress in the future.  Ideally the successful candidate would be able to join us in July 2025 so they can have a handover with the current RCM but an August 2025 start date is also acceptable with a full induction provider by the Operations Manager.

Sense supports 8 adults with a single or dual sensory impairment; all have a Learning Disability with two individuals have significant physical disabilities. They are looking for a Registered Manager to support them and their staff team with opportunities to gain real life experiences. The people we support at Andlaw House enjoy developing new skills and increasing their independence. They have friendships and relationships outside of the service and a wide range of interests. Most are members of clubs and groups such as attending Exeter City Football games, going to the gym and taking part in sensory tennis, athletics, theatre, and holidays. Locally there is Exeter Quay with some fabulous graffiti art trails, nature walks and opportunities to access a variety of entertainment.

The successful candidate will continue to facilitate them being active members in their local community. Within the RCM role you will be listening to what people we support want, coaching the team and ensuring Sense continues to support them to reach their goals and aspirations. It is essential that you maintain the existing positive relationships the service has with families, circles of support and multi-disciplinary teams. This will be your opportunity to build a strong staff team embedding person centred support to achieve the best outcomes not only for our primary focus, the people we support but the team as a whole.

The role of RCM at Andlaw House will be rewarding and present challenges, however the diversity of the service will build skill, knowledge and experience for any manager and provide a wealth learning, variety and job satisfaction.

Your duties can include:

• To support individuals/groups within their home and community reach their full potential.
• To provide a customised, responsive, and high-quality service to people with sensory impairments and learning disabilities who use Sense services.
• To deliver services which meet or exceed organisational expectations and standards.
• Full job specification is attached below

Your required skills and experiences:

• Right to work in the UK
• Good knowledge of legislation underpinning Health and Social care
• Good knowledge of CQC
• Knowledge of residential and supported living services, willing to learn
• Knowledge of person-centred support, how to deliver for outstanding support
• Leading a team through change
• Knowledge of the REACH standards, willing to learn
• Full person specification is attached below

Quote from Henry Cole, RCM Southwest Supported Living:

“I have been working for Sense since the start of 2023 and have enjoyed every moment. Although there have been some challenging moments there is an amazing support network around me. The biggest thing that I enjoy working for Sense is the recognition of the work I do and the opportunities I am presented with which helps my personal growth. This helps me to be able to manage a staff team to provide the best support possible to the most incredible individuals.

Within the Southwest and Wales team we have good collaborative working with good peer to peer support which for me as a manager has been invaluable.

I have worked in care and support for 14 years and Sense is by far the best organisation I have worked for. The culture throughout the organisation is valued base and that’s helped me to feel empowered and confident to be the best I can be and provide the best support possible.”

As well as all the usual Sense benefits, you also get:

• Coached by and experienced RCM
• Mentored by an Operations Manager and Head of Services who both have authentic knowledge of Supported Living Services
• Regular Managers meetings
• Support from the established deputy manager and 2 team leaders in post
• Access to wellbeing sessions
• Be part of a team striving for outstanding support and the people we support living ordinary lives, achieving incredible things
• Opportunity to drive real change and shape the future of the service (with support)

Why work for Sense?

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Benefits:

• 24 days’ holiday + bank holiday entitlement; increasing with length of service
• Free DBS Check
• Free access to over 100 online and face to face training including the care certificate.
• On-going development opportunities
• Flexible working and family friendly policies
• Employee referral scheme
• Health and well-being support
• Pension Scheme
• Discount scheme
• Wisdom App- free access for all employees to mindfulness application

Ready to make a difference?

To apply:

Please use the link below to complete your application. Managers will use your supporting statement to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to an enhanced DBS check.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone’s contribution is valued and we ensure they’re given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit:  https://www.sense.org.uk/jobs/equality-diversity-and-inclusion-in-recruitment/

Does the job role include personal care?: Yes

Working Patterns:

These hours are worked flexibly to meet the needs of those we support, their team and the service. Please call the Hiring Manager further to discuss hours: Rachael Robb, 07557 026913.