Great Moor House (Exeter)
About the Team
The Adult Emergency Duty Service delivers a responsive and essential service to manage urgent situations outside of standard working hours across Devon. This includes supporting adults with care and support needs, responding to safeguarding concerns, and assisting adults at risk.
The team is small but highly collaborative, consisting of:
3 Social Care Assessors
3 Advanced Social Workers
1 Team Manager
This role operates on a 9-week rolling rota, including evenings and weekends.
About You
We are looking for someone who:
- Has proven experience within an adult social care setting
- Demonstrates a proactive, solution-focused mindset
- Has strong decision-making skills, particularly in assessing and managing risk
- Is confident working independently while also contributing effectively as part of a team
- Can appropriately escalate concerns and collaborate with colleagues during shifts
- Possesses excellent interpersonal and communication skills, enabling positive engagement with adults, carers, professionals, and partner agencies
- Maintains accurate and high-quality case recording
A full UK driving licence is essential, as the role may require community visits across Devon.
Does the job role include personal care?: No
Working Patterns:
TBC
Essential details:
Interested?
If you feel you have the skills and experience to thrive in this dynamic and rewarding role, we would love to hear from you.
For an informal discussion or to find out more, please contact:
Alana Kana-ah, Team Manager – Adult Emergency Duty Service
📞07773 536729
✉️alana.kana-ah@devon.gov.uk
If you would like to speak with a current team member about the role, this can also be arranged.
Please click ‘Apply Now’ to view the job description
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
- DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
- Happy to Talk Flexible Working -The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.
- This role requires a DBS disclosure.
Personal data we collect from you will be processed in accordance with the Applicant privacy notice. For more information about Working for Devon please visit our Working for Devon page.
REQ00725
Integrated Adult Social Care