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Senior Support Worker

  • Full time
  • Plymouth
  • £8.60 a hour
  • 30 Jun 2019
  • Travel expenses: no
  • Job term: Permanent
  • Job code: 140519-6530

 “I am a 58-year-old man with Autism, Learning Disabilities and other complex needs, living in my own home in Plymouth, with 24/7 1:1 support. I have a good sense of humour, my interests include watching comedy, and musical DVD’s, walking, swimming, visiting new places of interest and going on holidays. I would really like to hear from you if you can provide practical, hands on support, have good communication skills, are patient, have a good sense of humour and share my interests. I need someone to join my team who can help me reach my goals and encourage me to try new things”

The DOVE Project’s Supported Living services provide home and community-based support for people with a range of needs, specialising in supporting young people and adults with learning disabilities. To support the Management team to deliver exceptional support services in line with The DOVE Project’s Policies & Procedures and best practise To support, motivate and provide guidance to Support staff, ensuring best practise principles are met To contribute to auditing processes to ensure quality standards are met To act as a “Key Worker” to the person supported to provide consistency, trust and effective communication Key Responsibilities To assist in providing information to the Coordinator as requested To report any issues or general concerns to the Coordinator To adhere to The DOVE Project Confidentiality Policy at all times To lead with shadow shifts for new staff and provide mentoring support as required To attend regular team meetings / support plan reviews and contribute to the completion and implementation of action plans To assist the Coordinator as required with updates to Support Documents To ensure any changes regarding risks are communicated to the Coordinator so that documents can be updated as required To assist the Coordinator with auditing processes, including completion of checklists within the Active File To liaise with the support team to complete SMART aims and outcomes relevant to the individual To ensure that all records and reports are completed as per company policy & procedures and report any issues to the Coordinator to action To monitor completion of ‘daily reports’ and other relevant paperwork e.g. finance records, ABC forms, incident & accidents reports, cleaning rotas etc and report any issues to the Coordinator To record and action all correspondence as required. To promote a healthy lifestyle and monitor that appropriate dietary plans are being followed by the staff team where appropriate To monitor the recording of medication is completed correctly and report any errors to the Coordinator as per the auditing procedure To notify the Coordinator with regards to house repairs and ensure support staff are reporting issues as they are identified To assist the Coordinator with finance checks and report any discrepancies To complete correspondence and follow up communication as advised by the Coordinator (i.e. Health Care appointments, payment of bills etc.) To support the individual with best value regarding utilities, phone & broadband, groceries, clothing etc and consult with the Coordinator with regards to purchasing large items To ensure any invoices and bills are kept in the individuals file, assist in auditing of files as required and report any concerns to the Coordinator to action To assist in setting up an activities/social calendar to evidence and monitor the support provided in consultation with the Coordinator To ensure that family communication is kept strictly professional at all times To attend regular senior support worker meetings / training as required

This role is in addition to that of the Support Worker job description NB – This job description is not exhaustive and there may be times you will be required to undertake other duties in order to meet the needs of the people we support.

Person Specification – Senior Support Worker Experience – Essential Experience of supporting adults with learning disabilities Experience – Desirable Experience of leading a staff team Delivering personalised services in a supported living setting Involvement in support and care planning processes Knowledge A good understanding of learning disability/mental illness and its impact on clients Understanding of key CQC regulatory requirements Understanding of safeguarding procedures and protocol Knowledge and understanding of the Fundamental Standards An understanding of the key principles of Active Support and Person-Centred Planning Qualifications PREFERABLE: NVQ Level 2 in Health and Social Care or QCF qualification equivalent To have, or be willing to work towards additional qualifications in Health and Social Care Hold any other relevant qualification Skills and Abilities Ability to lead, motivate, and be a role model to the staff team Ability to build and maintain effective relationships and communication with the person supported, their family and other professionals Ability to create and complete reports in a clear, concise and professional manner Ability to work effectively as part of a team A flexible and pro-active approach to working hours Excellent communication skills

Essential details:

Essential Experience of supporting adults with learning disabilities Experience - Desirable Experience of leading a staff team Delivering personalised services in a supported living setting Involvement in support and care planning processes Knowledge A good understanding of learning disability/mental illness and its impact on clients Understanding of key CQC regulatory requirements Understanding of safeguarding procedures and protocol Knowledge and understanding of the Fundamental Standards An understanding of the key principles of Active Support and Person-Centred Planning Qualifications PREFERABLE: NVQ Level 2 in Health and Social Care or QCF qualification equivalent To have, or be willing to work towards additional qualifications in Health and Social Care Hold any other relevant qualification Skills and Abilities Ability to lead, motivate, and be a role model to the staff team Ability to build and maintain effective relationships and communication with the person supported, their family and other professionals Ability to create and complete reports in a clear, concise and professional manner Ability to work effectively as part of a team A flexible and pro-active approach to working hours Excellent communication skills

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Job location

Job category

Community, Managerial, Supported living

Profile

Caretech

Type of organisation

Private

Sector

Health and social care

Description

The Dove Project – Part of Caretech About Caretech Caretech Community Services established in 1993 has 250 services with continuous growth with new developments/services. CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions. We support people to live as independently as possible within their own homes and also in residential care. We are committed to providing the highest levels of care to our residents To enable us to do this we need caring and dedicated professionals to deliver first class care. All applicants will be subject to satisfactory references and all employees are checked against the Disclosure & Barring Service (DBS). Successful candidates will be contacted within 7 working days. * Some of our Roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010. We are an equal opportunity employer and are only interested in your ability to do the job

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