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NHS and Care Volunteer Responder


  • Volunteer
  • 2024-06-01
  • N/A
  • Travel expenses: no
  • Job term: Casual
  • Job code: 200623-46769

NHS and Care Volunteer Responders is a flexible volunteering programme supporting NHS and adult social care across England. By becoming a NHS and Care Volunteer Responder, you could help support people in your local community with activities including friendly phone calls, shopping, and prescription delivery.

Volunteer Services

The volunteer services you could be part of include:

  • Check in and Chat – short-term telephone support consisting of friendly conversations to improve mental health and wellbeing.
  • Pick up and deliver – transportation of medication to people’s homes from NHS sites.
  • Community Response (coming soon) – help with activities including collecting and delivering food shopping and essential items and / or prescriptions and medications.


To volunteer, you’ll need:

  • To be over 18 years old
  • Have a smartphone as you will need to access the GoodSAM app.
  • To complete an ID check, DBC check and – if relevant – a Driver Declaration.

Volunteer Responders is an app-based volunteer programme delivered by the Royal Voluntary Service and the GoodSAM app; you can turn yourself on and off duty depending on your availability which means that you can easily fit volunteering around your day.

To find out more about the activities you could volunteer in, and how to register, click ‘Apply Now’.

Does the job role include personal care?: No

Working Patterns:


Job location


Job category

Community, Volunteering Roles, Wider services


NHS Care and Volunteer Responders The new phase of Volunteer Responders

Type of organisation

Public Sector


Health and social care


NHS and Care Volunteer Responders is a flexible volunteering programme supporting the NHS and adult social care across England.

The programme is in an exciting new phase and continues to evolve with new services being introduced. Our enthusiastic volunteers take on a range of activities to support the NHS and people drawing on social care. We’re working with the NHS and care providers to make sure the activities provide the maximum benefit to those who need support.

Health and care teams can refer people for Check In and Chat and Check In and Chat Plus friendly telephone calls. They can also request Pick Up and Deliver support (formerly NHS Transport) with the delivery of medication and supplies and Steward Volunteers at vaccination sites.

Community Response Volunteer support with essential shopping and prescription delivery is coming soon.

Members of the public can request friendly phone calls from volunteers, either for themselves or someone they know (with that person’s permission).

There are lots of exciting volunteer opportunities available.

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