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ED Night Receptionist

Exeter

  • Part time
  • Applications have closed.
  • £18,870 - £19,918 a year
  • Travel expenses: no
  • Job term: Permanent
  • Job code: 210622-34091

This is a substantive post.

DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE ADVERT EARLY

We are looking to recruit a professional and reliable individual to provide an efficient and effective Reception service to patients and visitors attending the Emergency Department. The post holder will have experience in working in an acute environment in a receptionist role. They will be proficient in dealing with confidentiality issues and able to provide excellent customer care service, ensuring patient’s details are accurately recorded and the relevant documentation is created to support safe patient care. This position is instrumental in creating a “good first impression” of the Trust / Department to patients and visitors.

Dealing with approximately 105,000 attendances per year, the Emergency Department is an exciting and stimulating place to work and benefits from an innovative new IT system. This role would suit someone who has excellent interpersonal skills, is proactive and looking for a challenge.

The successful candidates will demonstrate excellent communication skills, the ability to remain calm under pressure and experience of dealing with the general public and with difficult/distressed people. A flexible approach to work and experience of working in a busy environment and with minimal supervision are also essential.

This post has been identified as involving access to vulnerable adults and/or children and in line with Trust policy successful applicants will be required to undertake an Enhanced Disclosure Check.

Hours – 22.07hrs average

Hours 2200 – 0800 (Rota pattern = 3 nights on then 6 off)

This includes working weekends and Bank Holidays

The post holder will be required to undertake additional hours to cover for colleagues during periods of annual/sick leave and also includes working Bank Holidays.

Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are:
Honesty, Openness & Integrity
Fairness
Inclusion & Collaboration
Respect & Dignity

***Preference will be given to staff with ‘Priority’ and ‘At Risk’ status including NHS At Risk staff throughout Devon.***

DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE VACANCY BEFORE THE CLOSING DATE.

Essential details:

EMERGENCY DEPARTMENT NIGHT RECEPTIONIST

 

EMERGENCY DEPARTMENT

DIVISION OF MEDICINE

ROYAL DEVON & EXETER HOSPITAL (WONFORD)

 

This is a substantive post.

DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE ADVERT EARLY

We are looking to recruit a professional and reliable individual to provide an efficient and effective Reception service to patients and visitors attending the Emergency Department. The post holder will have experience in working in an acute environment in a receptionist role. They will be proficient in dealing with confidentiality issues and able to provide excellent customer care service, ensuring patient’s details are accurately recorded and the relevant documentation is created to support safe patient care. This position is instrumental in creating a “good first impression” of the Trust / Department to patients and visitors.

Dealing with approximately 105,000 attendances per year, the Emergency Department is an exciting and stimulating place to work and benefits from an innovative new IT system. This role would suit someone who has excellent interpersonal skills, is proactive and looking for a challenge.

The successful candidates will demonstrate excellent communication skills, the ability to remain calm under pressure and experience of dealing with the general public and with difficult/distressed people. A flexible approach to work and experience of working in a busy environment and with minimal supervision are also essential.

This post has been identified as involving access to vulnerable adults and/or children and in line with Trust policy successful applicants will be required to undertake an Enhanced Disclosure Check.

 

Hours – 22.07hrs average

Hours 2200 – 0800 (Rota pattern = 3 nights on then 6 off)

This includes working weekends and Bank Holidays

 

The post holder will be required to undertake additional hours to cover for colleagues during periods of annual/sick leave and also includes working Bank Holidays.

 

Salary:Band 2; £18,870 – £19,918 plus evening and weekend enhancements.

 

 

 

Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are:
Honesty, Openness & Integrity
Fairness
Inclusion & Collaboration
Respect & Dignity

***Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.***

DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE VACANCY BEFORE THE CLOSING DATE.

Job location

Royal Devon & Exeter Hospital
Barrack Road
Exeter
Devon
EX2 5DW

Job category

Admin / HR, Hospital, Wider services

Profile

Royal Devon University Healthcare NHS Foundation Trust We work Together. Home. Community. Hospital.

Type of organisation

Public Sector

Sector

Health and social care

Description

The RD&E provides safe, compassionate and high quality integrated health and care services in Exeter and across Eastern and Mid-Devon to around 450,000 people. One of the first NHS Foundation Trusts nationally, we are directly accountable to and work hand-in-hand with local people and communities. The Trust has earned a national and international reputation for the provision of high quality healthcare, innovation, research and education. See below for more detailed information.

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