Community Support Worker

We are looking to add a new team member to our large existing team.  Through partnership with local authorities and health trusts our team support a variety of vulnerable clients in the community.  Staff support clients to continue to live independently in the community.

Full Driving licence and access to a vehicle is essential.  Ideally, you will have experience of vulnerable client groups.

The society is a voluntary, non profit organisation with charitable rules.  We can offer you mileage allowance and training opportunities, we need you to be flexible.

JOB DESCRIPTION

o To provide general counselling and support services for mental health, learning disability and other vulnerable clients to enable sustained independence in their home environment

o To co-ordinate clients’ needs in accordance with agreed support plans, co-operating with other agencies as required.

3. Service Background

· Our Community Support Service is individually tailored to assist those requiring additional support to sustain independence in their own homes.

· We offer a range of support to individuals including assistance with accessing accommodation services, personal and financial organisation, emotional and support and confidence building.

4. Key Responsibilities

· To provide appropriate support service to meet the needs of client within the agreed Support Plan, ensuring their independence/quality of life is enhanced or maintained to the highest possible standard.

· To record and inform the Co-ordinator of observations relating to the client’s situation to enable further appropriate, necessary action to be taken.

· To participate in consultation sessions with the Co-ordinator to review cases.

· To keep up to date clients record and case histories.

· To report any incidents or complaints immediately to the Co-ordinator so an immediate investigation can be undertaken.

· To support the Co-ordinator in the development and management of the service as required.

· To be aware of and follow Society procedures and good practice in dealing with clients, support workers and other agencies.

· To develop and maintain effective working relationships with other agencies.

· Assist in ensuring all clients receive a consistent level of support by complying with all Society Policies and Procedures.

· Post holder’s may be required to respond out of hours and overnight at times of extreme difficulties/high support needs for clients.

5. Communications and Working Relationships

Councils, G.P.’s, Social Services, etc. in connection with general welfare of clients.

Members of the public and neighbours – public relations and problem solving.

DSS/ Housing Benefit staff – when assisting residents to obtain benefits.

6. Organisation Chart

Chairman/Management Committee

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Chief Officer

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Community Service Co-ordinator

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Community Support Staff

7. Knowledge, Skills and Experience Required

Previous experience working with vulnerable clients/people with mental health problems/learning disabilities or in a support/caring situation.

Desire to reach NVQ Level 111.

Ability to make clear and concise written and verbal reports concerning residents.

A CURRENT FULL DRIVING LICENCE IS ESSENTIAL.

Job Type: Contract

Essential details:

A CURRENT FULL DRIVING LICENCE IS ESSENTIAL.