Client Activities and Involvement Officer
Devon & Cornwall
0.5fte – 18.75 hours per week, Flexible/To be agreed
Facilitating residents’ meetings and development of new meaningful activity and community engagement. Empowering SUs to take greater control of the service through peer support initiatives. Working with exiting service user / lived experience groups in the areas to enhance their ‘voice’ in services and system development.
Julian House understands that meaningful use of time supports an individual to build self-efficacy / confidence and these qualities facilitate tenancy sustainment, recovery and good mental health. This role will take responsibility for identifying and, if necessary, developing client activities/meaningful occupation for Julian House service users across Devon & Cornwall. The aim is for service users to co-design a meaningful activities programme linked to a pathway towards ‘formal’ education, training, employment options. The role will prioritise working with service users to provide feedback on their experience of using Julian House services and their perception of wider support systems. The involvement Officer will play an important role, facilitating “clients’ voice” in the local sector and will work to an empowerment model that allows service users to participate in operational and strategic fora.
The Supported Housing Service is made up of various accommodation projects: 22 units for medium and high risk prison leavers at risk of homelessness, these units are a mix of 1, 2 and 3 bed properties dispersed between Exeter, Plymouth and Liskeard; 21 units for medium need individuals with a history of homelessness who are moving on from their first supported accommodation placement, these units are predominantly a mixture of 1 & 2 bed properties dispersed around Exeter with one 6 unit block also located in Exeter: and 8 units for low to medium need young people (<24yrs) with experience of care and or homelessness, these units are 2 bed shared flats located in Exeter.
Julian House acknowledges that our services and the effectiveness of the system as a whole is enhanced where service users are treated as equal partners in design and delivery of services. The Client Activities and Involvement Officer will work with service users and partner agencies to realise this vision.