Case Work Coordinator (Criminal Justice)
As a Case Work Coordinator, you are required to work with the clients to maintain units of accommodation to a high standard of health and safety and work closely with them to establish effective management of personal finances for example, supporting the client to complete benefit claims and budgeting. The Coordinator is responsible for maintaining accurate and timely records of all client interactions and where necessary working with the rest of the team to produce reporting for partners and funders.
18.75 hours per week, participate in an out of hours call rota.
The service is for people who have a recent history of homelessness and that have been recently released from prison. Clients lead complex lives and may have experienced or still be experiencing, trauma, mental ill-health, substance misuse, domestic abuse and will be involved with the criminal justice system. Julian House works in close partnership with statutory criminal justice agencies to provided supported housing solutions to people leaving prison. To facilitate tenancy sustainment, we work closely with the individual, the Police, NPS and CRC to align client goals with tenancy requirements and license conditions. This portion of the Devon & Cornwall Supported Housing Service consists of 16 units of supported accommodation (expected to increase to 22) dispersed between 11 properties across Devon & Cornwall, we hold units in Exeter, Plymouth, and Liskeard.
The aim is to empower clients to develop their skills, resilience and independence, as a steppingstone to sustained recovery and move-on within 12 months, to their own tenancy. This role sits in the criminal justice supported accommodation portion of the Devon & Cornwall Supported Housing Service. This wider service includes: 21 units for medium support need clients, 16 (increasing to 22) units for medium and high risk prison leavers, and 8 units for medium to low needs young people <24yrs with experience of care and or homelessness. This role will ensure the safe running of between 5-8 units, developing systems that permit units to be maintained at appropriate health & safety and fire standards. You will work closely with referral agencies to maintain adequate waiting lists, ensuring that voids are minimised and that rent, and service accounts are maintained effectively.